00:01Wastewater failures matter because they affect rivers, homes and public trust.
00:06Ofwat says Seven Trent breached its duties by failings provide effective drainage
00:11and manage the contents of its sewers. The company supplies more than 8 million people
00:16across England and Wales and the West Midlands. The regulator found unacceptable failings which
00:23Seven Trent accepts but Ofwat has decided not to issue a fine.
00:28It says the company identified problems on its own network and began putting them right before
00:34enforcement opened and cooperated openly with investigators. Ofwat has accepted an enforceable
00:41package of undertakings to help return Seven Trent to compliance and keep pressure on future performance.
00:49The regulator says the firm has put the right processes in place and invested 98 million
00:55pounds of shareholder funds and improvements. That includes extra capacity at wastewater treatment
01:00sites, storm tank upgrades, more storage at storm overflows and nature-based drainage schemes in
01:08Mansfield. Ofwat says spills from each storm overflow fell by 41% in 2025 compared with 2024 despite heavier
01:18rainfall than some regions. Seven Trent's chief executive says the company has accepted Ofwat's findings
01:25and began acting before the case opened.
01:29So
01:29So
01:29So
01:29You