00:02Celebration as the GAN gets moving.
00:05Regional commuters also finally on a train.
00:09With V-Line resuming services this afternoon after more than 24 hours of disruption.
00:16It's a bit scary that everything went down because Telstra wasn't able to keep up their end of the bargain.
00:21Telstra's teams worked overnight to fix an even graver issue with emergency calls.
00:26The company's CFO now saying...
00:29We did 639 welfare checks, which is where we see there's a failed call.
00:33More than 100 of those calls were referred to police.
00:37More than 50 welfare checks were conducted by Victoria Police,
00:40almost 40 followed up in New South Wales.
00:43Queensland Police reported nearly two dozen with five needing assistance
00:48and a handful of emergency calls did not go through in at least several other states.
00:54There's also been a death in regional South Australia,
00:57which police there say they're investigating.
01:00This woman feels lucky after she fell yesterday and her Telstra connected alarm watch didn't work.
01:07I got no response from the watch.
01:10Fortunately, I got response from two good Samaritans walking by.
01:15Australia's communications and media authority is investigating as public outrage builds.
01:21They are frustrated, they feel let down and trust is impacted.
01:26The company is still investigating what happened but confirms a software bug took its timekeeping systems back 20 years.
01:35The company has just held its third press conference in two days to reassure its customers and restore faith in
01:41Australia's biggest telco.
01:42That's as outrage grows from politicians and there's growing calls for investigations into what went wrong with Telstra's outage.
01:50Senator Hanson-Young is already on an inquiry that is looking into last year's deadly triple zero outage at Optus.
01:58We need laws that put the people first, not corporate profits.
02:04Can Australians have faith in private companies to look after them during their biggest hour of need?
02:10I think customers can trust the triple zero system. It is a very robust system.
02:15Telstra's boss is on her way home from an overseas holiday.
02:20As well as journalist, Vicki Braiding is going to be facing compensation claims from businesses nationally.
02:26You're looking at a couple of hundred million dollars, possibly more than that, in terms of lost economic activity.
02:35And if the watchdog cracks down, the company is also facing fines.
02:39.
02:39.
02:39.
02:39.
02:40.
02:40You
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