- 1 day ago
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00:00:00This summer, a brutal heat wave is sweeping across Europe.
00:00:03In several countries, temperatures have topped 40 degrees,
00:00:06and air conditioning units are selling out faster than shops can restock.
00:00:11It's too hot. I can't help me.
00:00:15A year ago, the heat nearly killed my mother.
00:00:18Heart attack.
00:00:20This year was looking even worse.
00:00:22So I put AC in the whole building.
00:00:24Didn't cost them a penny.
00:00:26And instead of a thank you, they came at me with every excuse under the sun to squeeze me for
00:00:32cash.
00:00:32Pay up or take your precious little machines and clear off.
00:00:36So I gave them exactly what they asked for.
00:00:39I took back every unit, mine, all of it.
00:00:4240 degrees and someone's stolen my air con?
00:00:47Last year, you all helped save my mom.
00:00:49So to say thank you, I found some funding.
00:00:52Free Central AF for the whole building.
00:00:54Central AF for free?
00:00:56Am I hearing this right?
00:00:57Kit, install, servicing, all covered.
00:00:59All you do is sign the consent form.
00:01:01Jesus, Marco, it's almost 40 degrees.
00:01:03You might have just saved our lives.
00:01:04Who's the donor?
00:01:05They'd rather stay anonymous.
00:01:07I've checked the kit all above boards.
00:01:09One rule, you can use it, but you can't sell it on.
00:01:14Marco, you've really outdone yourself.
00:01:16Leave the organising to me.
00:01:17I'll make sure it all runs smooth.
00:01:19Right, everyone, form a queue.
00:01:21One at a time at your first.
00:01:23Becky, you're next.
00:01:32Marco, this cold air is magic.
00:01:34I've never been this comfy in my life.
00:01:37God bless whoever paid for this.
00:01:39Marco, tell them we said thank you, yeah?
00:01:41Long as you're all comfortable, that's good enough for me.
00:01:43Fill this in.
00:01:43The AC usage of form.
00:01:45We've got to fill in a form just to use the AC?
00:01:47Of course.
00:01:48Big job like this needs someone keeping it in order.
00:01:50Marco found the money, sure.
00:01:51But who's running the day-to-day?
00:01:52Me.
00:01:52Look at her.
00:01:53We think she'd installed the whole thing herself.
00:01:55Let her have her moment.
00:01:56Long as everyone gets a cool summer, I couldn't care less.
00:02:09Marco, look what your AC did.
00:02:12What happened?
00:02:12This AC drips water all day long.
00:02:15It drowned my flowers.
00:02:19Your flowers look pretty healthy to me.
00:02:21Today, maybe.
00:02:22What about tomorrow, the day after?
00:02:24Keep watering them like this and they'll die sooner or later.
00:02:27You're the one who told me to drain the water into the flower bed.
00:02:30You said it could water the flowers.
00:02:32I didn't know there'd be this much water.
00:02:33They're my flowers.
00:02:34If something goes wrong, you're responsible.
00:02:39Extend the drain pipe and run it into the drain over there.
00:02:41We can, but we'll have to drill another hole and reconnect the pipe.
00:02:47Do it.
00:02:47I'll cover the cost.
00:02:49See?
00:02:49You could have fixed it like this from the start.
00:02:52Marco, there's also the outdoor unit.
00:02:54It hums all night.
00:02:56I can't sleep.
00:02:57That outdoor unit is only 30 decibels.
00:02:59Your fridge is louder.
00:03:00The fridge is in the kitchen.
00:03:02This unit is downstairs.
00:03:04At night, when it's quiet, I can hear it perfectly.
00:03:06Your snoring is louder than that machine.
00:03:09How come you haven't moved yourself out?
00:03:12Ana, that's different.
00:03:14Marco installed free AC for all of you, and now you treat him like an on-call repairman.
00:03:21Ana, we're just reporting legitimate problems.
00:03:25Forget it.
00:03:26Add another vibration pad under the outdoor unit and put soundproof panels around it.
00:03:31Boss, none of that was in the original installation budget.
00:03:34I know.
00:03:35Do it anyway.
00:03:37That's more like it.
00:03:39Those little problems are fixed.
00:03:41What about this little building taking up everyone's space?
00:03:45Shouldn't we talk about that too?
00:04:05It's not for me.
00:04:07It's not for me.
00:04:07Then why are you the only one with a key?
00:04:09Because it's full of equipment.
00:04:11I can't let just anyone go in and mess with it.
00:04:15Who knows what else you're keeping in there?
00:04:17What else would be in there besides AC equipment?
00:04:20This space belongs to all of us.
00:04:22If you want to put something here, you should at least get everyone's approval first.
00:04:25When he installed the AC, you all practically wanted to carry Marco on your shoulders.
00:04:28Now that you're comfortable, suddenly it takes up too much space.
00:04:31We're grateful he installed the AC.
00:04:33That doesn't give him the right to occupy a common area.
00:04:36This equipment room is only two square meters, and it's right beside the outdoor unit.
00:04:40It doesn't affect anyone.
00:04:41How does it not affect me?
00:04:43I used to sunbathe here.
00:04:44This spot doesn't get ten minutes of sun-eye all day.
00:04:47It didn't before.
00:04:48That doesn't mean I won't want to sit here someday.
00:04:50Exactly.
00:04:51Something this big sitting here doesn't look safe either.
00:04:54You were all here when it was installed.
00:04:56Not one of you said it was unsafe.
00:04:58We didn't know it would stay here permanently.
00:05:01If the AC stays in use, the acquittal has to stay too.
00:05:05Then it has to be moved.
00:05:07Moved where?
00:05:08Over there.
00:05:10It won't bother anyone there.
00:05:11No, that's too far from the outdoor unit and the main lines.
00:05:16Moving it means redoing the wiring, pipes, and groundwork.
00:05:20That's your problem.
00:05:21Boss, the equipment room will have to be rebuilt too.
00:05:24It'll cost at least several thousand euros more.
00:05:27Several thousand euros?
00:05:29Which one of you is paying?
00:05:30You were responsible for installing the AC.
00:05:33Of course you're responsible for this.
00:05:36I secured the donation, covered the repair costs,
00:05:39and fixed every problem you raised so you could have AC.
00:05:42Now, you want me to spend thousands more moving an equipment room that doesn't bother anyone?
00:05:48The common area belongs to everyone.
00:05:50If you don't move it, we'll report you to City Hall for illegally occupying a common area.
00:05:54Do any of you have a conscience?
00:05:57We're just protecting our rights.
00:06:00You're enjoying the AC I brought in.
00:06:02Then using your so-called rights to force me to pay more.
00:06:06That's what you call rights?
00:06:15Marco, you can't keep giving in.
00:06:17Every time you do, they'll push you even further.
00:06:20My mother still lives here.
00:06:21I can't shut off the AC.
00:06:24Move it.
00:06:26Boss?
00:06:27Do what they want.
00:06:29Move the equipment room over there.
00:06:32Redo the wiring in the ground.
00:06:33I'll pay.
00:06:34You could have just agreed from the start.
00:06:55Boss, it's all done.
00:07:03It's still a little big.
00:07:10All right, it's fine.
00:07:11It doesn't really get in the way over here.
00:07:14As long as it doesn't get any bigger.
00:07:16I fixed everything you asked me to fix.
00:07:19Are you satisfied now?
00:07:24No!
00:07:25Look at this.
00:07:27You added a refund.
00:07:29My electric bill is 200 euros higher than last month.
00:07:36The equipment room problem is solved.
00:07:40The equipment room problem is solved.
00:08:02You have to pay this much extra every month.
00:08:04You use electricity, you pay for it.
00:08:06Do I really have to explain that?
00:08:07It's not just him.
00:08:08My bill went up by 180 euros.
00:08:10Mine went up by 160.
00:08:11Mine is about the same.
00:08:13For the whole building, that's a lot of money.
00:08:14And?
00:08:15So you should cover the extra electricity costs.
00:08:18What did you say?
00:08:19You installed the AC and our bills went up.
00:08:22Obviously, you should pay.
00:08:23I installed free AC for you.
00:08:26You run it all day and now you expect me to pay your electric bills too?
00:08:30Our bills were never this high before.
00:08:32You didn't have AC before?
00:08:34We thought this was a donation program.
00:08:36If it's a donation, it should cover all the costs.
00:08:39The donation covered the equipment and installation,
00:08:42not your living expenses for the rest of your lives.
00:08:45Marco, there's no need to be so rude.
00:08:47Rude?
00:08:48You complained about dripping water, noise and ugly pipes
00:08:51and I paid to fix every single thing.
00:08:52You said the equipment room took up common space
00:08:54so I spent thousands moving it.
00:08:56Now you're enjoying free AC and demanding that I pay your electric bills.
00:08:59Who is really out of line here?
00:09:04Marco is right.
00:09:06He got you the AC, you used the electricity.
00:09:10What gives you the right to make him pay?
00:09:12Anna, this concerns the whole building.
00:09:14I live in this building too.
00:09:16Of course you'd take his side.
00:09:18His mother benefits the most and you're her best friend.
00:09:21What does my mother have to do with this?
00:09:23If your mother hadn't nearly died from the heat last year,
00:09:27would you have been so eager to put AC in the whole building?
00:09:30At the end of the day, you installed all this so your mother could have AC.
00:09:33This system was installed for your mother.
00:09:35We just happened to live in the same building.
00:09:38It just happened to.
00:09:42Is that what you thought every day while you enjoyed the AC?
00:09:45It doesn't matter who you installed it for.
00:09:46The AC sent our electric bills through the roof and you have to fix that.
00:09:50How?
00:09:50From now on, you cover the extra electricity costs for the whole building.
00:09:55Not a chance.
00:09:56Then remove the equipment room you're keeping in the common area.
00:10:02I already moved it where you told me to.
00:10:04It's still occupying common space.
00:10:06If you won't pay the bills, we demand that you remove all of it.
00:10:09You speak for the whole building?
00:10:16You don't have to wait until tomorrow.
00:10:20This is what everyone wants.
00:10:28Either cover the increase in the whole building's electric bills
00:10:32or remove everything you put in the common area immediately.
00:10:41Everyone signed this?
00:10:42You caused this.
00:10:43You can't expect everyone else to bear the cost.
00:10:46You're using the AC yourselves.
00:10:47And you're saying you're bearing the cost for me?
00:10:49There wouldn't be any electric bills without the AC you installed.
00:10:53Without me, you'd still be roasting alive in that oven of a building.
00:10:57The pass doesn't matter.
00:10:58Just tell us, are you paying the bills or not?
00:11:00I won't pay one cent of your bills.
00:11:02Then do what the joint demand letter says and remove the equipment room.
00:11:06Not just the equipment room.
00:11:07The pipes, brackets, and every personal item you put in the common area.
00:11:11Remove all of it.
00:11:12Nothing can stay.
00:11:13Are you all insane?
00:11:14If the equipment room and pipes are removed, how is the AC supposed to run?
00:11:19That's Marco's problem.
00:11:20He can move the equipment room somewhere else and keep the AC running for us.
00:11:23You want me to remove the equipment?
00:11:28You want me to remove the equipment and still keep your AC running?
00:11:31The AC was donated to us, so it's staying.
00:11:34We're only asking you to remove your personal property from the common area.
00:11:37You're the boss.
00:11:38You'll figure something out.
00:11:39So I have to install everything for free?
00:11:41Keep paying to move the equipment and pay your electric bills too?
00:11:45You're the one who installed it?
00:11:46You ungrateful leeches!
00:11:49Every last one of you!
00:11:51Marco gives in, and you keep walking all over him.
00:11:54One day, you'll regret this!
00:11:57We're only protecting our own interests.
00:11:59Let me confirm this one last time.
00:12:03If I don't pay your electric bills, you're demanding that I remove the equipment room and everything else that belongs
00:12:09to me?
00:12:09Yes.
00:12:11Remove all of it.
00:12:12Not one thing stays.
00:12:16This is everyone's decision.
00:12:18We've come this far.
00:12:21Just remove it.
00:12:27So you'll pay the electric bills?
00:12:29No.
00:12:30I respect your decision.
00:12:32Get all your stuff out by tomorrow, or we'll report you to City Hall!
00:12:37Remove everything that belongs to me.
00:12:48Move faster.
00:12:49The equipment room, outdoor units, pipes, brackets, take all of it.
00:12:52Don't leave a trace.
00:12:54Boss, this AC was just installed.
00:12:55Are we really tearing it all out?
00:12:58Hurry.
00:12:59Don't let anyone see you.
00:13:15Why isn't the AC cooling at all?
00:13:17Mine isn't cooling either.
00:13:19It won't even turn on.
00:13:21It's only been installed for a month, and it's already broken.
00:13:24What kind of junk AC did Marco get us?
00:13:27Get Marco back here to fix it right now!
00:13:30And this time, he owes us compensation!
00:13:36Where's the AC?
00:13:39It's 40 degrees out!
00:13:42Who stole my air conditioner?
00:13:51Mom, pack a few things.
00:13:53Come stay with me a while.
00:13:55It's cool over there.
00:13:56I'm not going anywhere.
00:13:5840 years I've lived here.
00:14:00Where would I even go?
00:14:02You still can't see these people for what they are?
00:14:05Last year, the heart attack.
00:14:08We almost lost you.
00:14:10They're the ones who carried me down to the hospital.
00:14:12They're not bad people.
00:14:14They've just lost their heads for a bit.
00:14:16Lost their heads?
00:14:17They're saying, I only put the AC in for you, and made the whole building pay for it.
00:14:22Then explain it to them.
00:14:24Tell them it came from a donor, that you weren't trying to take anything.
00:14:28Explain it, and put it back, so everyone gets through the summer.
00:14:34That's exactly what I wanted it to do.
00:14:37Marco, get out here!
00:14:40It's 40 degrees, and you've stolen our AC!
00:14:4440 degrees, and you steal our AC?
00:14:47Why?
00:14:51Thief!
00:14:52This is theft!
00:14:53Plain and simple!
00:14:54We signed for it!
00:14:56That AC is ours!
00:14:58All you ever had was the right to use it.
00:15:00Bullshit!
00:15:01You still can't just take it!
00:15:03It isn't yours!
00:15:05And how do you know it isn't mine?
00:15:07You said it yourself.
00:15:09A donor paid for it.
00:15:11Forgotten already?
00:15:12You shameless little thief!
00:15:16My son paid for it, did all the work to put it in, and now you're calling him a thief?
00:15:21Oh, don't come out here playing the poor little victim.
00:15:25Your son stole our AC!
00:15:28I'm calling the police right now.
00:15:30They'll drag you off in cuffs, you thief!
00:15:33Officer, someone's stolen every air conditioner in our building overnight.
00:15:37Yes, old apartment block number three.
00:15:40The thief is still here.
00:15:42Who called the police?
00:15:44Officer, in this 40 degree wheat, this man stole our AC.
00:15:49Yes, it was donated to the building, and he took it without asking anyone!
00:15:55You better explain yourself, or you could be looking at up to 10 years.
00:16:00Simple.
00:16:01That AC system is my private property.
00:16:05What?
00:16:09I bought the equipment.
00:16:11I paid for the installation.
00:16:13The contract's in my name.
00:16:15I called it a donation because...
00:16:17I didn't want you thinking I was showing off.
00:16:20You're lying!
00:16:21You said a donor paid for it, and now suddenly it's yours?
00:16:24Who's going to believe that?
00:16:26Right!
00:16:29It was supposed to be donated, and now it's yours?
00:16:33We're not having that.
00:16:34Once it was installed for us, it became ours.
00:16:37One at a time.
00:16:38Sir, you first.
00:16:44This is the consent form every household sign before the install.
00:16:47It says it in black and white.
00:16:49The equipment belongs to Marco.
00:16:52Residents get usage rights only.
00:16:54No reselling.
00:16:55No removing.
00:16:58He tricked us into signing it!
00:17:00How are we supposed to understand all that fine print?
00:17:04Exactly!
00:17:05He shoved a paper under our noses to sign.
00:17:08Who knew he'd buried something like that in it?
00:17:11Madam, did you not read it before you signed it?
00:17:15I...
00:17:16There were so many people.
00:17:18We were all signing in a queue.
00:17:22Here are the purchase receipts.
00:17:24I'm the one who paid.
00:17:25Equipment, installation, materials, all of it.
00:17:27The equipment does belong to Mr. Marco.
00:17:30He has every right to do what he likes with his own property.
00:17:33No theft has taken place here.
00:17:35Wait, what?
00:17:36Then, that form we signed?
00:17:40You signed for usage rights, nothing more.
00:17:42The property is his.
00:17:44He can cut off your use of it,
00:17:46and since you agreed to the construction,
00:17:48he can take it away.
00:17:49This is their petition.
00:17:50In writing, they demanded I remove every last piece of my private property.
00:17:55Impossible!
00:17:57You set us up!
00:17:59Madam, if you disagree, you can take it to court.
00:18:01But the situation here is clear.
00:18:03This isn't theft.
00:18:09See?
00:18:10My son did all of this for you people.
00:18:12Don't play the saint!
00:18:15Anything else?
00:18:16If not, go home.
00:18:21This is my mother's home.
00:18:26Don't even think about hiding!
00:18:29Bring that AC back!
00:18:31Or you're not leaving this spot!
00:18:34Move.
00:18:36Madam, I've already made this clear.
00:18:38The property is his.
00:18:41This isn't theft.
00:18:42You!
00:18:43Stay out of it!
00:18:45This is our building's business!
00:18:47You ripped out the AC!
00:18:49How are we meant to survive this heat?
00:18:51You sit in your new flat with the cool air on,
00:18:54while we roast alive over here!
00:18:56We all watched you grow up!
00:18:58Now you've got money!
00:18:59You just turned your back on us!
00:19:00Turn my back on you?
00:19:02When you were making me pay the bills,
00:19:04tear down the cabinet,
00:19:06cough up compensation,
00:19:08did any of you admit I put that AC in?
00:19:10You did this on purpose!
00:19:13We say a few things and you hit back like this?
00:19:16Marco, we're old neighbors.
00:19:18Just put it back,
00:19:20and we'll call it water under the bridge.
00:19:22Put it back?
00:19:23And then what?
00:19:25You go back to whining about the noise,
00:19:27the bills,
00:19:28the radiation?
00:19:29We said a few things,
00:19:31so now you'll let us bake to death?
00:19:34Have you got no heart at all?
00:19:39I gave you air conditioning for free.
00:19:41Didn't cost you a penny.
00:19:43Not one word of thanks.
00:19:45You called me a thief?
00:19:46You called the police on me?
00:19:48And now I'm the one with no conscience?
00:19:51Oh, you're rich,
00:19:52you're powerful,
00:19:53feels good,
00:19:54does it,
00:19:55stamping on poor people?
00:19:56You put AC in for your mother,
00:19:58dragged the whole building along,
00:19:59then tore it out.
00:20:00What do you take us for?
00:20:04Can you all please stop shouting?
00:20:08I don't feel well.
00:20:10A son like that,
00:20:11honestly,
00:20:12you'd be better off dead.
00:20:13Marina,
00:20:14watch how you talk to my mother.
00:20:16Am I wrong?
00:20:17You bastard!
00:20:23Weaver!
00:20:24Mrs. Weaver!
00:20:26What's wrong with her?
00:20:27Is it heat stroke?
00:20:27Quick!
00:20:28Lay her flat,
00:20:29loosen her collar.
00:20:30Don't touch her!
00:20:38Move!
00:20:39Her pulse is weak.
00:20:41Someone get water!
00:20:42I don't dare touch her.
00:20:44Then get water!
00:20:50Don't!
00:20:51Don't you move her!
00:20:53If something happens,
00:20:54who's going to take the blame?
00:20:56She's collapsed from the heat.
00:20:57If we don't cool her down,
00:20:59she's going to die.
00:21:00You can barely stand yourself.
00:21:02Who do you think you are?
00:21:03Don't touch her!
00:21:05Anything happens,
00:21:06it's on you.
00:21:07Exactly.
00:21:08She's not a doctor.
00:21:09What if she only makes it worse?
00:21:13Timmy!
00:21:14Timmy's passed out.
00:21:15He's burning up!
00:21:20Timmy!
00:21:21Timmy, wake up!
00:21:23Call an ambulance!
00:21:25We need an ambulance.
00:21:26Now.
00:21:27Elderly woman collapsed in the courtyard
00:21:29and a child with a high fever.
00:21:31All ambulances are currently on calls.
00:21:33The nearest unit is at least two hours away.
00:21:38You hear that?
00:21:40Even the ambulances are tied up.
00:21:42This is all your fault.
00:21:44Your son tore out the AC
00:21:46and made my grandson sick.
00:21:48And you still play the good people?
00:21:50I'm trying to save a life here.
00:21:52What are you doing except screaming?
00:21:55Save a life?
00:21:56Look at you.
00:21:57Half in the grave yourself.
00:21:59Do us all a favor and drop dead
00:22:02instead of dragging others down.
00:22:08Mom!
00:22:09Mom, what's wrong?
00:22:12My chest is so tight.
00:22:18Your whole family is cursed!
00:22:22Shut up!
00:22:25Mom.
00:22:27Mom, wake up.
00:22:29We can't wait for an ambulance.
00:22:31Get in.
00:22:32I'll drive you to the hospital myself.
00:22:34Bring the old woman and the boy, too.
00:22:47How is Mrs. Ware?
00:22:49Still in emergency care.
00:22:54Mom.
00:22:55You nearly went down again yourself.
00:22:59Marco.
00:23:01I've made up my mind.
00:23:02What?
00:23:03I'm moving in with you.
00:23:05Forty years I lived here.
00:23:07Today I finally saw them for what they are.
00:23:09These people aren't worth it.
00:23:11It's good.
00:23:12The moment you're discharged,
00:23:13you're coming to mind.
00:23:15Don't try to hide.
00:23:17Bring the AC back
00:23:18or you're not leaving.
00:23:20Stop banging.
00:23:22Marco took her away.
00:23:24Hey, I saw him load her suitcases
00:23:26into the car myself.
00:23:28Doesn't look like she's coming back.
00:23:30Gone?
00:23:31She's moved out?
00:23:34Two big suitcases.
00:23:36Didn't even look back.
00:23:38Fine.
00:23:39Let her go.
00:23:40Who needs them?
00:23:41It's just AC.
00:23:43Marco's not the only one in the world
00:23:45who sells the stuff.
00:23:46We'll buy our own.
00:23:55Hello?
00:23:57I need AC installed.
00:24:00A whole building's worth.
00:24:01How much?
00:24:03What?
00:24:044,000 euros a unit?
00:24:06Installations on top?
00:24:08Another 4,000?
00:24:10And a three-month wait?
00:24:12Are you out of your mind?
00:24:19Robbers!
00:24:20Every last one of them!
00:24:254,000 for the unit.
00:24:274,000 more to fit it.
00:24:28Three months wait.
00:24:29Summer will be over by then.
00:24:34So what do we do now?
00:24:38Maybe we get Anna to have a word with Marco?
00:24:41Ask her.
00:24:41Last time she looked ready to whack me with that cane of hers.
00:24:46She'll never help.
00:24:50She'll never help.
00:24:53I called Marco three times.
00:24:55Hung up on me every single time.
00:24:57So he won't answer.
00:24:58Fine.
00:24:59He tore out the AC.
00:25:02Put Weber in the ICU.
00:25:04And Timmy on a drip.
00:25:07He doesn't get to walk away from that.
00:25:10If he won't pay, I'll be at his door every single day.
00:25:16New flat, fancy car, nice suits.
00:25:20If he's not too ashamed to show his face, neither am I.
00:25:23But the police said taking it was legal.
00:25:27He's got money.
00:25:28He's got lawyers.
00:25:29Of course it's legal.
00:25:31So the rest of us just burned to death.
00:25:34Is that it?
00:25:37One, two, three, four.
00:25:39Yes.
00:25:40Yes.
00:25:40A man collapsed.
00:25:41He's not breathing.
00:25:43Hurry.
00:25:44Old Schmidt on the third floor has fainted.
00:25:48Call an ambulance.
00:25:50Quick.
00:25:57Tomorrow morning, we corner Marco.
00:26:00If he won't pay up, trust me, I've got plenty of ways to deal with him.
00:26:11You're not going anywhere.
00:26:13Weber's in the ICU.
00:26:14Timmy's on a drip.
00:26:16You tore out the AC, so you're paying the medical bills.
00:26:19You demanded I remove every private thing from the common areas.
00:26:23I did exactly that.
00:26:24Who told you to rip out the AC?
00:26:26I meant the equipment cabinet.
00:26:29The cabinet is part of the AC system.
00:26:32Without it, nothing runs.
00:26:34It's in the petition you all signed.
00:26:36In black and white.
00:26:38That was a trap.
00:26:39You tied the cabinet and the AC together on purpose.
00:26:42Exactly.
00:26:43You did this to punish us.
00:26:44On purpose.
00:26:45I gave you your chance.
00:26:48You chose to call the police.
00:26:49You chose the petition.
00:26:51You chose to insult my mother.
00:26:53Don't you bring up your mother.
00:26:5540 years she's lived here using our water, our power.
00:26:58Our stairwell.
00:26:59That AC was for her and her alone.
00:27:01Why should the whole building play along?
00:27:04So you told me to take it away.
00:27:05I took it away?
00:27:06And now you're back at my door?
00:27:08You took it out.
00:27:09Now you put it back.
00:27:11No.
00:27:1140 degrees out there.
00:27:13You rip out the AC and just leave us to rot?
00:27:16Whether you rot is none of my business.
00:27:20I just sell appliances.
00:27:28Marina, stop!
00:27:29It's not worth it!
00:27:30You're cold-blooded!
00:27:32Stop!
00:27:35Step back.
00:27:36This is private property.
00:27:38No harassing the residents.
00:27:40He's the one hurting us!
00:27:43Leave within one minute or we call the police.
00:27:46Come on, Marina.
00:27:47We'll actually get arrested.
00:28:00If he won't pay, we'll get it out of him another way.
00:28:05What way?
00:28:05He drilled holes in the outer wall, damaged the structure.
00:28:08That's against the law.
00:28:09But the police already said it was fine.
00:28:11The police only said the AC was his.
00:28:13They never said the building was fine.
00:28:14What if there are cracks damaged inside?
00:28:16Can you report him to the council?
00:28:17Right.
00:28:18Damaging the building?
00:28:18That's serious.
00:28:19Let the council fine him, and once they do, he still owes us for the damages.
00:28:25Officer, finally!
00:28:26You're here!
00:28:27Look at those holes in the wall.
00:28:29He drilled every last one of them.
00:28:30It's Inspector, please.
00:28:32Now, what exactly is the problem?
00:28:33Marco drilled a whole row of holes into our outer wall.
00:28:36This building is over a hundred years old.
00:28:38Look what he's done to it!
00:28:39Yes!
00:28:40Yes!
00:28:40Look at them!
00:28:41They're frighteningly deep.
00:28:42My flat back's right onto that wall.
00:28:44Ever since he drilled, the plaster keeps flaking off.
00:28:47At night, I can feel the wall shaking.
00:28:49Let me take a look.
00:28:50Everyone, step back, please.
00:28:52Check it properly.
00:28:53I'm certain there are cracks in there.
00:28:55It's time it rained.
00:28:56My corner leaked.
00:28:56Never happened before.
00:28:57Exactly!
00:28:58The whole building shook while he was drilling.
00:28:59My window hasn't properly since the install.
00:29:01I complained again and again.
00:29:02Nobody lifted a finger.
00:29:03Same with my door frame.
00:29:04Gone crooked.
00:29:05Over a week now, it sticks every single day.
00:29:07Are all of you telling me the truth here?
00:29:09Every word.
00:29:10That biggest hole.
00:29:11Right above my window.
00:29:13Based on my inspection, there's nothing wrong with this building.
00:29:16Is that possible?
00:29:17That's a load-bearing wall, isn't it?
00:29:18All those holes?
00:29:19Could the whole thing come down?
00:29:20This wall isn't load-bearing.
00:29:22And the number of holes is limited.
00:29:24No impact on the structure.
00:29:25Not load-bearing.
00:29:26How would you know?
00:29:26Have you even measured it?
00:29:27That's my job.
00:29:29So what did you find, then?
00:29:30Any cracks?
00:29:30Any damage?
00:29:31Out with it!
00:29:32Yes, we need an answer.
00:29:33We live here scared out of our minds every single day.
00:29:36Exactly!
00:29:36And if the wall comes down one day, who takes the blame?
00:29:42I'm still inspecting.
00:29:44Please be patient.
00:29:45Exactly!
00:29:46Marco drilled his holes and vanished.
00:29:48Who are we supposed to take this up with now?
00:29:50Please, stop interfering with my work.
00:29:52Interfering?
00:29:53The whole building are victims here.
00:29:55Marco drilled his holes and ran, and we're the ones suffering.
00:29:58If you find a problem, every household gets compensated.
00:30:01Medical bills, emotional distress, every last cent.
00:30:03Yes!
00:30:04Make them pay!
00:30:06Pay up!
00:30:13Marco, you won't pay.
00:30:15Then I'll have you fined into bankruptcy.
00:30:19Well, are there cracks?
00:30:22Look at that!
00:30:23The heritage plaque!
00:30:24This building's protected.
00:30:25Drilling into it is illegal!
00:30:27The structure is intact.
00:30:29Not a single crack.
00:30:30No damage of any kind.
00:30:31Impossible!
00:30:32A job that big, there's no way it didn't cause damage.
00:30:35His work was highly professional.
00:30:37Frankly, it had zero impact on the building.
00:30:39Did Marco pay you off?
00:30:40Madam, I was sent by the council.
00:30:42I go by the data, nothing else.
00:30:44Yes!
00:30:44It's a protected building!
00:30:45He's damaged the city's heritage.
00:30:47That's a crime!
00:30:51Tim!
00:30:52Arrest him!
00:30:52Quick!
00:30:55Sir, did you drill holes into this protected building?
00:30:58Those openings were already there when the building went up.
00:31:00Nonsense!
00:31:01Thirty years I've lived here.
00:31:03I've never seen those holes!
00:31:05This building dates to 1900.
00:31:07These are the original gas heater flus openings.
00:31:09I just reopened them.
00:31:10Inspector, check the original plans.
00:31:12You're lying!
00:31:13How would I not know about any flukes?
00:31:15He's right.
00:31:16These are the original flue structures.
00:31:18This is not damage to a heritage building.
00:31:22So he didn't drill a single new hole?
00:31:25I checked every opening.
00:31:26Their positions match the original plans exactly.
00:31:30We're not done!
00:31:32His refrigerator is toxic!
00:31:34Several people were poisoned, hospitalized.
00:31:38Sir, show me the refrigerator filing documents, please.
00:31:41Filed three months ago.
00:31:42Approved by the environmental department.
00:31:44Every material fully compliant.
00:31:46Correct.
00:31:47Modern refrigerator meets all current standards.
00:31:49Impossible!
00:31:50He must have used cheap stuff.
00:31:52Files the good material on paper and stalls the rubbish for real!
00:31:55Madam, your accusation has no basis whatsoever.
00:31:57You've wasted enough of my time.
00:31:58One more out first and I'm within my rights to find you.
00:32:11This isn't over.
00:32:12Just you wait.
00:32:16Sarah, do your mother a favor.
00:32:17I'm being bullied and nobody will lift a finger.
00:32:20You work in TV, expose him for me.
00:32:22Mum, what's going on?
00:32:23Marco put the AC in, then tore it out.
00:32:26The whole building's roasting in this heat.
00:32:28Timmy passed out with fever.
00:32:30Only just home from hospital.
00:32:32The council, the police, nobody cares.
00:32:34Only the media can speak for us.
00:32:36Mum, are you sure you're in the right?
00:32:37Last time it was all that noise and environmental stuff.
00:32:40Of course we're in the right!
00:32:41He's rich, he's powerful, and the poor get trampled.
00:32:45Come and see this building.
00:32:47The old folks and kids are half dead.
00:32:50Can you really sit and watch your own nephew suffer?
00:32:52Then, I'll bring a camera crew.
00:32:59Mum?
00:33:01Ready?
00:33:03We trusted him.
00:33:05He grew up right here among us.
00:33:08We treated him like one of our own.
00:33:11But he's a money-grabbing bastard.
00:33:14We refused to pay his illegal charges, so he took his revenge.
00:33:20We refused to pay his illegal charges, so he took his revenge.
00:33:24And how did he take his revenge?
00:33:2640 degrees, and he stole our air conditioning.
00:33:28My grandson spiked a fever of 39.
00:33:30Old Mrs. Weber is in the ICU, and he's sitting in his brand-new plait with the cold air on,
00:33:35sipping iced wine.
00:33:36We want justice!
00:33:37He can't just get away with this!
00:33:41The man has no humanity at all.
00:33:44If at all possible, I'd like Mr. Marco to come on our program and apologize properly to his neighbors.
00:33:52Someone like that belongs in hell.
00:33:55Money doesn't make you special.
00:33:57Bullying poor people?
00:33:58What kind of man does that?
00:34:01He's a demon. Make him pay.
00:34:05Boss, we're the number one trending story.
00:34:08They're calling you the heat demon.
00:34:10I know.
00:34:11People are already returning our products after watching that show.
00:34:15What do we do now?
00:34:18Contact the station.
00:34:20Tell them I'll come on their show and apologize.
00:34:27Welcome to Community Face to Face.
00:34:29Today, a neighborhood war over air conditioning.
00:34:32Ms. Marina, please begin.
00:34:34I'm just an ordinary grandmother.
00:34:35My grandson, Timmy, is five.
00:34:37The heat knocked him out.
00:34:37They had him on a drip.
00:34:38Old Mrs. Weber upstairs, 80 years old, ended up in the ICU.
00:34:41All because of him.
00:34:42He came to install the AC.
00:34:44We all cooperated.
00:34:45And then what?
00:34:46We raised a few concerns, and he punished us.
00:34:49Stole our AC in 40 degree heat.
00:34:51Mr. Marco, your response?
00:34:53That's not the whole truth.
00:34:53Maintenance cabinet is part of the system.
00:34:55Listen to him.
00:34:56I paid.
00:34:57I paid.
00:34:58Who saw it?
00:34:59Who's this donor?
00:35:01Maybe there was never a donor at all.
00:35:03Maybe it was just his excuse to grab common space.
00:35:06Ms. Marina, please let him finish.
00:35:08The cabinet is part of the AC system.
00:35:10Without it, nothing runs stably.
00:35:12They signed a petition demanding I remove private property from the common areas.
00:35:17So I did.
00:35:18The petition was about the cabinet.
00:35:21Who told you to rip out the AC as well?
00:35:25This is pure revenge.
00:35:29Does anyone in the audience have an opinion?
00:35:32Mr. Marco, you've got money.
00:35:34You've got resources.
00:35:35Why not just talk to your neighbors?
00:35:37Why take it this far?
00:35:39Can you really live with the elderly and children suffering in this heat?
00:35:44Exactly.
00:35:45So he's rich.
00:35:46Big deal.
00:35:46Are the poor just supposed to bake to death?
00:35:48I saw the news.
00:35:49Those holes in the wall are terrifying.
00:35:51What if the whole thing comes down?
00:35:53The holes are the original 1900 gas flume openings.
00:35:56The counselee and the heritage inspectors both check.
00:35:58No damage whatsoever.
00:35:59They're checked.
00:35:59Were they?
00:36:00And who's to say you didn't buy them off?
00:36:02Mrs. Marina, please watch your wording.
00:36:04Let me speak from the heart.
00:36:05We're poor.
00:36:06We can't afford lawyers.
00:36:07All we can do is come here and beg for fists.
00:36:10A big boss like him picking on old people like us.
00:36:13What kind of man does that?
00:36:19Mr. Marco, is there anything you'd like to add?
00:36:21I brought evidence.
00:36:22Recordings, consent forms, and the communications before removal.
00:36:26If the show allows it, I would like to make them public.
00:36:31We will continue after the break.
00:36:33Mr. Marco will then present the evidence he mentioned.
00:36:43This is the consent form signed by each household before installation.
00:36:47It states in black and white, ownership belongs to Marco.
00:36:50Residents only have usage rights.
00:36:52No resale, no removal.
00:36:54And these, these are the things they said to me.
00:36:56My electricity bill's up nearly 200 euros this month, and you're going to pay it for us.
00:37:01Your AC kept me up at night, so you owe me compensation for the noise.
00:37:06Who knows if this machine gives off radiation, you'll run tests for us and pay us for the stress, too.
00:37:11Every bit of goodwill I offered, and all I got back was endless harassment and a petition to throw me
00:37:17out.
00:37:18Ms. Marina, are these recordings authentic?
00:37:21That's taken completely out of control.
00:37:23We were arguing about the electricity bill.
00:37:26I said it in the heat of the moment.
00:37:28I have the complete unedited recordings.
00:37:30Anyone can verify them.
00:37:32We've already had our technical team verify them.
00:37:35These recordings were not taken out of context.
00:37:39Then, then he forced me to say it.
00:37:42He's rich.
00:37:43He's powerful.
00:37:44If I didn't talk like that, would he ever have listened?
00:37:47Hold on.
00:37:48A minute ago, I felt sorry for you.
00:37:50Now it looks like you were shaking him down the whole time.
00:37:52Exactly!
00:37:53The man installs AC for free, and you hit him up over the bill, over noise, over polar bear?
00:37:58That's going too far!
00:37:58You sign a petition to throw the man out, and now you blame him for taking the AC away?
00:38:02You don't understand what we went through.
00:38:10The audience seems to have turned.
00:38:12Mr. Marco, anything to add?
00:38:14No.
00:38:15Those are the facts.
00:38:16I paid for it.
00:38:18I put the work in.
00:38:19They demanded money, called the police, dragged my name through the mud online.
00:38:24I simply took back what was mine.
00:38:37Ms. Marina?
00:38:39Mr. Marco has left.
00:38:40Do you have anything to add?
00:38:43I don't accept this!
00:38:44Those recordings are fake!
00:38:47He bought off the whole program!
00:38:49The program hasn't favored either side.
00:38:51The recordings were technically verified.
00:38:53Verified?
00:38:54By who?
00:38:55You're all in it together!
00:38:57The rich trample the poor!
00:39:00The media speaks for the rich!
00:39:02That's how this world really works!
00:39:05Will you listen to reason?
00:39:06The man installs AC for free, and you want money for the bill, money for the noise, and
00:39:11you drag in polar bears?
00:39:1350 years and I've never seen the like!
00:39:15Exactly!
00:39:16You drove him out yourself, and now your grandson's in hospital and it's his fault!
00:39:19Trying the hand that feeds you, that's you all over, ungrateful wretch!
00:39:23And you cried on national TV?
00:39:25Where do you find the nerve?
00:39:26You lot shut up!
00:39:28What do you know?
00:39:29Ever lived through 40 degrees with no AC?
00:39:32Ever had a grandson burning up at 39?
00:39:34That's your own doing!
00:39:36He installed it, and you turned it down yourself!
00:39:38The media's in on it too!
00:39:39That report went out without ever interviewing Marco!
00:39:42Do you people at the station have any ethics at all?
00:39:44Right!
00:39:45It's that same reporter, smeared Marco one-sided, and now she's dragged the whole circus onto
00:39:52a mediation show!
00:39:54Does your state chief even know?
00:39:56Everyone, please calm down!
00:39:59I can't calm down!
00:40:01You sit up here pointing fingers!
00:40:03Who actually cares whether we live or die?
00:40:08Mrs. Marina, your behaviour is in serious breach of the programme rules.
00:40:12Please leave.
00:40:13What gives you the right to throw me out?
00:40:14I'm the victim!
00:40:15Your programme won't take my side, instead you cover for that rich bastard!
00:40:25Who recommended her for this show?
00:40:33It, it was me.
00:40:37Sarah, you're her daughter, aren't you?
00:40:42You used your position to force a party onto the show and aired an unreviewed segment.
00:40:47Do you have any idea how close the studio came from falling apart just now?
00:40:52Director, I...
00:40:55I only wanted to help my mother...
00:40:57To help your mother, you dragged the whole station's name through the mud.
00:41:01You're suspended.
00:41:03Director, please!
00:41:05That's final.
00:41:06Pack your things and get out.
00:41:07Now.
00:41:15Sarah, are you alright?
00:41:19Alright?
00:41:20I've been suspended!
00:41:22I clawed for years to get here!
00:41:25And you've wrecked all of it!
00:41:27I did it for us!
00:41:29For us!
00:41:31You did it for yourself!
00:41:35The man installs AC!
00:41:38You turn it down and then you blame him!
00:41:40The recordings are out and you're still lying!
00:41:43How am I ever supposed to face anyone at the station again?
00:41:59Look at this!
00:42:01Just look how these people are tearing into me!
00:42:05They've even dug up Sarah.
00:42:08After all those years she fought to get where she was.
00:42:11Marina, I watched it on TV too.
00:42:16Those recordings...
00:42:18Recordings?
00:42:19He had it all planned!
00:42:21He recorded a few angry words from an argument and released them to get back at us!
00:42:27He put my grandson in hospital!
00:42:30Cost Sarah her job!
00:42:32Turned the whole world against me!
00:42:34And now they want me to apologize to him!
00:42:38But...
00:42:39It just keeps getting hotter.
00:42:41What are we gonna do now?
00:42:45Fine!
00:42:47Then we'll buy one ourselves!
00:42:51Portable units from the East.
00:42:54Cheap.
00:42:55Easy on the power.
00:42:57Does Marco really think he's the only one in the world with AC?
00:43:05Marco, I ran into Anna today.
00:43:07She and I talked it over.
00:43:10It's time I told you something.
00:43:14What is it?
00:43:16You know the day I collapsed from the heat last year?
00:43:19The neighbors carried me down to the hospital.
00:43:22Yes.
00:43:23Aunt Anna told me the same.
00:43:25Anna saved me.
00:43:27The others...
00:43:29The moment I went down, Anna was the first to rush over and help me.
00:43:33And then?
00:43:33The ambulance came, but the stretcher couldn't get up.
00:43:37The hallway was blocked.
00:43:39Blocked by what?
00:43:41Junk.
00:43:42Cardboard boxes, old furniture, flower pots.
00:43:46All of it piled up in the hallway by Marina.
00:43:49Always hoarding.
00:43:51Always cramming things in there, no matter how many times people told her to stop.
00:43:56The stretcher couldn't get through?
00:43:59Anna begged Marina to move it all.
00:44:02She refused, said it was her private property, that no one had the right to touch it.
00:44:07She refused to move it?
00:44:10She stood in the way and said, my things, my rules.
00:44:13Anna begged and begged she wouldn't let anyone pass.
00:44:17The paramedics had to kick the junk aside just to reach me.
00:44:21It cost them ten minutes.
00:44:24Ten minutes?
00:44:25The doctor said if we had been five minutes later, I might not have survived.
00:44:29Afterwards, everyone claimed they'd saved me.
00:44:33But start to finish, it was only ever Anna.
00:44:37The rest just stood there watching.
00:44:39Some of them even helped her block the paramedics.
00:44:42Why did you not tell me sooner?
00:44:46I didn't want you to hate them.
00:44:49I thought they'd just lost their heads for a moment.
00:44:54Lost their heads?
00:44:56Mum, she nearly got you killed!
00:44:59Marco!
00:45:01All I wanted was an apology from them.
00:45:05Then I'd have put the AC straight back.
00:45:09So now you're going to...
00:45:11Not anymore.
00:45:13They don't deserve it.
00:45:17Tom, put the word out.
00:45:19I'm approving the customer blacklist.
00:45:27I need six portable AC units.
00:45:30Yes, six.
00:45:32Delivered to our building.
00:45:34Sorry, the system won't let me process this transaction.
00:45:38What's that supposed to mean?
00:45:39I've got the money.
00:45:41Your account's been flagged on a restricted list.
00:45:43You can't purchase.
00:45:44A restricted list?
00:45:46Restricted by who?
00:45:48Due to a record of bad faith conduct, you've been blacklisted.
00:45:51You can't shop here.
00:45:53What bad faith record?
00:45:54After that TV mediation episode aired, your details went into the system.
00:45:59Anyone can look it up online.
00:46:00That's fake!
00:46:01The recordings were edited!
00:46:03Not my problem.
00:46:05If the system says can't sell...
00:46:06Marina, let us go.
00:46:08I want to see your manager!
00:46:11It's 40 degrees!
00:46:13You won't sell us AC what?
00:46:15You want us cooked alive?
00:46:17Doesn't matter who you bring.
00:46:18It's system policy.
00:46:20Perfectly legal.
00:46:21Hey, isn't that the woman off the telly?
00:46:23Yeah, that's her.
00:46:24The one who tried to shake down the AC guy.
00:46:27I'm grateful, wretch!
00:46:28Get out of here!
00:46:29Get out of here!
00:46:33Now what?
00:46:35Every appliances shop in the city will have that record, won't they?
00:46:38It's over.
00:46:40We can't even buy a fan.
00:46:44If the local shops won't sell, we go out of town.
00:46:48Out of town?
00:46:50How far?
00:46:52Across the border.
00:46:53They won't have our record over there.
00:46:55Across the border?
00:46:57That's a six-hour drive!
00:46:59We leave tonight.
00:47:00Get there by dawn.
00:47:01Queue up for the first batch.
00:47:02Are you insane?
00:47:04You want to bake to death?
00:47:05Or come with me.
00:47:06Pick one.
00:47:09I will go.
00:47:10But Marina, what if we can't get one?
00:47:12We will.
00:47:12We have to.
00:47:18How much further?
00:47:20Another 150 kilometers.
00:47:21Don't slow down.
00:47:22I've been driving four hours straight.
00:47:25If I don't rest, we'll crash.
00:47:27A crash beats baking to death.
00:47:29Keep driving!
00:47:30Are we there yet?
00:47:34Marina, go and get in line!
00:47:39Oi, ever heard of a queue?
00:47:40Forty-some bastards stole our air conditioning!
00:47:43Out of my way!
00:47:44Move!
00:47:45Let me through!
00:47:48One unit.
00:47:49Give me one.
00:47:50I've got the cash.
00:47:52One moment, madam.
00:47:53No moments.
00:47:54I'm taking it now.
00:47:56Sorry.
00:47:57The last unit's already been reserved.
00:47:59I'm here to pick up my order.
00:48:01The AC units are sold out.
00:48:03Next shipment's in two weeks.
00:48:07Two weeks?
00:48:08I drove six hours from another country to get here!
00:48:11Not my problem.
00:48:13Out of stock is out of stock.
00:48:15I'll pay triple!
00:48:17Just give me that one!
00:48:22People are practically dying in this heat.
00:48:24I wouldn't sell it for ten times the price.
00:48:29No.
00:48:30The shelves are empty, so there's got to be more in the back.
00:48:33You're hoarding them to jack up the price!
00:48:36Open the door!
00:48:37Open it up!
00:48:39Out!
00:48:40No trouble in here.
00:48:42There are units in that warehouse!
00:48:44You're hiding them!
00:48:45Give me back my AC!
00:48:53Did you get one?
00:48:56No.
00:48:57Sold out everywhere.
00:49:00That's it, then.
00:49:02What do we do now?
00:49:03My mother started struggling to breathe again today.
00:49:07I've got an idea.
00:49:09What idea?
00:49:11Car air conditioning.
00:49:13What?
00:49:14We park the car by the window, run a hose in, and pipe the car's cold air straight inside!
00:49:21Are you serious?
00:49:23Isn't that dangerous, though?
00:49:27Dangerous?
00:49:27More dangerous than sitting in this oven waiting to die?
00:49:31Okay.
00:49:53Full power!
00:49:55Maximum air flow!
00:50:00Feel that?
00:50:02It's getting cool.
00:50:04The temperature's dropping.
00:50:06It's actually dropping!
00:50:08It's working!
00:50:09My God, it's actually working!
00:50:12See that?
00:50:12We don't need Marco.
00:50:14We don't need his overpriced machines.
00:50:16We can sort this out ourselves.
00:50:18But the fuel's going to cost.
00:50:21Who cares about fuel?
00:50:22As long as I'm not handing money to that bloodsucker Marco, I'll happily burn the stuff.
00:50:35Marina, they should give you the Nobel Prize!
00:50:38It smells like burning plastic in here, and it's guzzling fuel.
00:50:42Would you rather put up with a bit of a smell or bake to death?
00:50:46Pick one.
00:50:47A pack of idiots.
00:50:51Marco isn't God!
00:50:53We found a better way!
00:50:54Let his precious AC rot in that warehouse.
00:51:16Which idiot came up with this?
00:51:18Piping a car's AC indoors through a hose?
00:51:22I asked whose idea this was.
00:51:25Her!
00:51:26She's the one who told us to do it.
00:51:29Rubbish!
00:51:30I made a suggestion.
00:51:31You all did it yourselves.
00:51:35500 euros each.
00:51:38If I ever see this death trap set him again,
00:51:41I'll have every one of you arrested.
00:51:43500?
00:51:4440 degrees?
00:51:46Some bastard steals our AC!
00:51:48We're the victims here!
00:51:49Victims?
00:51:50You're the only ones to blame.
00:51:52Count yourselves lucky nobody died.
00:51:58This is all Marco's fault!
00:52:00He drove us to it!
00:52:02If he hadn't torn out the AC, would we ever have needed any of this?
00:52:06I've had enough!
00:52:07What has any of this got to do with Marco?
00:52:09My car's burnt out and now I've got a fine.
00:52:11All because I listened to your rubbish!
00:52:13I was doing it for all of us!
00:52:15Every single disaster starts with one of your ideas and the rest of us pay for it!
00:52:19My car's gone!
00:52:21My son needed that car to get to work!
00:52:23Mrs. Weber's still in the ICU, costing a fortune every single day!
00:52:27And it's all you're doing!
00:52:28You all agreed to it at the time!
00:52:30Stop dragging everyone else into it!
00:52:32You know full well you started this, start to finish!
00:52:37I'm never listening to you again, Marina.
00:52:42Me neither.
00:52:50I did it for you too!
00:52:52You can't treat me like this!
00:53:07It's really going to be 40 degrees!
00:53:20What are you doing?
00:53:21I'm taking Timmy away.
00:53:23Away?
00:53:24Where to?
00:53:25My sister's.
00:53:26She's got AC.
00:53:27You can't take Timmy!
00:53:29He's my grandson!
00:53:31Tomorrow it hits 40 degrees.
00:53:33He's only just home from hospital.
00:53:35You want him overheating all over again?
00:53:37I'll think of something else!
00:53:38Something else!
00:53:40Your ideas got the inspector disgusted, Sarah suspended, every shop blacklisting us, and a car burned to the ground!
00:53:48I'm done with your madness.
00:53:51Klaus!
00:53:52I'm taking Timmy.
00:53:53You take a long, hard look at what you've done.
00:53:55Grandma, I'm not hot.
00:53:58I don't want to go.
00:54:01Come on, Timmy.
00:54:12Equipment, installation, maintenance, all covered.
00:54:15All you need to do is sign the consent form.
00:54:18Line up, everyone, one at a time.
00:54:22This unit is only 30 decibels.
00:54:24Your refrigerator is louder than that.
00:54:27This is a petition.
00:54:28The whole building signed it.
00:54:30Take away all your private property right now and pay us proper compensation.
00:54:35A petition?
00:54:37From the whole building?
00:54:41God!
00:54:43What have I done?
00:54:51Why did I, why did I, why did I do it?
00:54:57It was me.
00:54:59I did this to myself.
00:55:05I'm such a fool.
00:55:19Anna, save us.
00:55:23Please.
00:55:28Anna!
00:55:29Anna!
00:55:31Open the door!
00:55:35What are you doing here?
00:55:40Anna, please.
00:55:41You're the only one who can help me now.
00:55:43Help you?
00:55:44When you had me driven out of that courtyard, did you ever think this day would come?
00:55:48But Anna!
00:55:48I'm a monster.
00:55:49I wronged you.
00:55:50I'm sorry.
00:55:51Weber's still in the ICU.
00:55:52The old folks and the kids are suffering.
00:55:54Only Marco can save us now.
00:55:55Then why come to me?
00:55:57Go to him yourself.
00:55:59He won't answer my calls.
00:56:00He's blocked everyone.
00:56:02Only you.
00:56:04He might still listen to you.
00:56:06Listen to me, will he?
00:56:07That's not what you were saying before.
00:56:09You said I'd gone senile defending him.
00:56:11You said I'd been bought.
00:56:12Anna, I know I was wrong.
00:56:14I truly know it now.
00:56:16Get up.
00:56:17Stop making a fool of yourself.
00:56:19If you'll help me, I'll do anything.
00:56:21I'll help you.
00:56:22But you apologize to Marco in front of every neighbor.
00:56:26Sincerely.
00:56:27Own your greed and your mistakes.
00:56:29No excuses.
00:56:30No arguing.
00:56:31No but.
00:56:32I...
00:56:32If you can't do that, go home.
00:56:35I'll do it.
00:56:36I'll apologize.
00:56:37And when we get there, one more stupid word out of you, and I turn around and leave.
00:56:43Then no one can save you.
00:56:45Marco owes you nothing.
00:56:47I won't say a word.
00:56:48I'll follow your lead.
00:56:58I won't say a word.
00:56:59Uh, Aunt Anna, please sit.
00:57:04What's she doing here?
00:57:06You know full well why she's here.
00:57:08I'm not speaking for her.
00:57:10I'm speaking for the old folks and children in that building.
00:57:13The ones dropping in this heat.
00:57:15I owe them nothing.
00:57:17Marco.
00:57:18I was wrong.
00:57:19I truly know it now.
00:57:21Everyone's at breaking point.
00:57:23Mrs. Werber's still in the ICU.
00:57:25Please save us.
00:57:29When you were scheming to squeeze money out of me, did you think you were wrong then?
00:57:34I was out of my mind back then.
00:57:37Just put the AC back and I'll do anything.
00:57:40Marco, that's enough.
00:57:42If someone actually dies, you won't live easy with it either.
00:57:46Anna's spoken up for them.
00:57:47Give them one chance.
00:57:49Mum, have you forgotten what she did to you?
00:57:51You were on the floor trying to save her and she wouldn't let anyone near Weber.
00:57:55I remember.
00:57:57But the old folks and the children are innocent.
00:58:00And Anna's vouching for them too, isn't she?
00:58:03I'll make the whole building own up.
00:58:06If they don't, I'll be the first to stop you installing it.
00:58:11Get up.
00:58:12Don't cry on my floor.
00:58:17If you want the AC installed, tomorrow afternoon, every resident in the courtyard, not one missing.
00:58:23You admit your mistakes in public, then you sign a new contract.
00:58:27A new contract?
00:58:29What contract?
00:58:31You'll find out when you get back.
00:58:33And if even one person is missing tomorrow, the whole thing's off.
00:58:38Come on.
00:58:39Do as he says.
00:58:49Is everyone here?
00:58:53Everyone.
00:58:54Not a single one missing.
00:58:57Who's first?
00:59:00Who was it that promised a sincere apology yesterday?
00:59:06We were wrong.
00:59:07We shouldn't have hounded you for money, spread rumors, driven you out.
00:59:11That's all?
00:59:12Back then, I shouldn't have held everyone up from saving your mother.
00:59:16I was part of it.
00:59:18I was a bastard.
00:59:20I'm sorry.
00:59:21I watched it all happen and didn't stand up.
00:59:24I'm sorry.
00:59:25I'm sorry.
00:59:29I've heard your apology.
00:59:31This is the new installation contract.
00:59:345,000 euros per household.
00:59:385,000?
00:59:39Why don't you just rob us?
00:59:40When I offered it free, you turned it down.
00:59:42Now it's strictly business.
00:59:455,000's too much.
00:59:47None of us are well owed.
00:59:49Can't you make it cheaper?
00:59:51Then buy it yourselves.
00:59:53No, no, no.
00:59:54We'll pay.
00:59:55We'll pay.
00:59:58Couldn't you give us a discount?
01:00:004,000?
01:00:01Four and a half?
01:00:02A discount?
01:00:03When you were demanding compensation off me, did you offer me a discount?
01:00:09But...
01:00:09This is already the lowest price for my mother's sake and Aunt Donna's.
01:00:14Honestly, in this heat, you won't find one anywhere else.
01:00:18It's true.
01:00:19There's nothing to be had anywhere.
01:00:22Sign it.
01:00:23If we don't, we're dead.
01:00:425,000 euros.
01:00:4540 degrees out there and somehow I've just stolen 5,000 euros from myself over a free AC.
01:00:52Just run the card.
01:00:55Transaction.
01:00:55Transaction approved.
01:00:57That hurts.
01:00:58That really hurts.
01:01:01If only we'd known.
01:01:08Marco.
01:01:10Honestly, not even a little off?
01:01:12Even a hundred?
01:01:13There are people waiting behind you.
01:01:14If you're not signing, step aside.
01:01:185,000 euros.
01:01:195,000 euros.
01:01:20Transaction approved.
01:01:22This could have been sorted with a small monthly electricity bill.
01:01:26Now, every household's out 5,000.
01:01:29If you hadn't been so greedy, if you hadn't been so greedy, would my car have burned?
01:01:32Who's paying my fire fine?
01:01:34Mrs. Weber's still in the ICU, costing a fortune every single day.
01:01:38And it's all your fault.
01:01:40Stay away from us.
01:01:41You ruined everything.
01:01:49I only wanted to save everyone a bit of money.
01:02:08What's this?
01:02:145,000?
01:02:165,000?
01:02:16A refund?
01:02:19Marco, what are you playing at?
01:02:25Marco!
01:02:26What's this 5,000?
01:02:27You've refunded it my money.
01:02:29Yes.
01:02:30I refunded it.
01:02:32I signed the contract.
01:02:33I paid.
01:02:34What gives you the right to send it back?
01:02:36Because that money isn't yours to pay.
01:02:39Not mine to pay.
01:02:41Everyone else paid.
01:02:42Why not me?
01:02:44Anna has never taken a free ride in her whole life.
01:02:48This isn't taking advantage.
01:02:51Then what is it?
01:02:52Explain yourself.
01:02:54If you don't, I'm sending the money straight back.
01:02:59Aunt Anna, the transfer's closed.
01:03:01You can't send it back.
01:03:02Then I'll transfer it again.
01:03:04Give me an account number.
01:03:05No account.
01:03:06This is my decision.
01:03:08Since when do you decide?
01:03:10A contract's a contract.
01:03:11Money's money.
01:03:12Don't you dodge me.
01:03:15Aunt Anna, please, let it go.
01:03:17If you won't explain, I'll come knocking every single day.
01:03:22Don't think you can fod me off.
01:03:24Aunt Anna, let me keep one little secret.
01:03:27But this money, you have to keep it.
01:03:30What can't you say?
01:03:31You're going to tell me today, why did you refund my money?
01:03:39I installed that AC to repay the people who saved my mother.
01:03:43But my mother told me, last year, only one person truly saved her.
01:03:53You did.
01:03:54Everyone else just stood and watched.
01:03:57You were the only one trying to save her.
01:04:00That's just basic decency.
01:04:04Decency?
01:04:05A building full of people, and you were the only one who held on to it.
01:04:09I put in free AC for the whole building to repay a debt.
01:04:12But only one person ever earned it.
01:04:14You.
01:04:15The rest of them, they don't.
01:04:18Then the AC now?
01:04:20Because mom and you both told me to.
01:04:22But as a business, they sign, they pay, I supply.
01:04:24And me?
01:04:25I signed the contract, too.
01:04:27I paid, too.
01:04:28Why refund me?
01:04:29Because what they bought is a product.
01:04:31Your share isn't a product.
01:04:33It's gratitude.
01:04:35And gratitude doesn't take money.
01:04:42Keep the money, Aunt Anna.
01:04:43And I'll cover the electricity from now on.
01:04:46As long as you live here, run that AC as much as you like.
01:04:51Oh, you dear boy.
01:04:55Don't cry.
01:04:56Someone sees this, they'll think I'm the one bullying you.
01:05:03Marina.
01:05:06Marco.
01:05:07Technicians may drop by over the next few days.
01:05:09Cooperate with them, please.
01:05:11I wanted to say.
01:05:13There's nothing to say.
01:05:14Contract's signed, money's paid, the business is done.
01:05:16That's all.
01:05:18I'm sorry.
01:05:19I'm truly sorry.
01:05:21No need to apologize.
01:05:22Save your energy for your grandson.
01:05:24Make sure he never goes without AC and 40 degree wheat again.
01:05:41I'm sorry.
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