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Kelly Gillis, CPA, ICD·D
Former Deputy Minister, Housing, Infrastructure and Communities Canada
Former Associate Deputy Minister, Innovation, Science and Economic Development Canada (ISED)
Former Assistant Secretary and Chief Financial Officer, Treasury Board Secretariat of Canada
Ex-officio Director of Canada Mortgage and Housing Corporation
Past President of the Institute of Public Administration of Canada
Board Member, Canadian Mental Health Association
Board Member, Canadian Urban Institute
Board Member, HealthPartners

SDG Focus: Goal 11 – Sustainable Cities and Communities
Changemaker for Inclusive Infrastructure Development, Innovative Public Policy, Sustainable Housing Solutions, and Ethical Public Sector Leadership (Canada)

The Woman Behind Transformative Change

Behind every thriving community, resilient city, and forward-looking national policy is a leader who sees the bigger picture — someone who understands that infrastructure is not just about concrete and budgets, but about dignity, opportunity, and a better future for generations.

For Kelly Gillis, CPA, ICD·D, public service has never been about titles alone. It has always been about creating systems that work for people — delivering affordable housing, climate-resilient infrastructure, inclusive innovation, and sustainable communities that allow Canadians from all walks of life to thrive.

A distinguished public sector executive with over 25 years of senior leadership experience, Kelly Gillis has shaped some of Canada’s most important national priorities in finance, innovation, infrastructure, and housing. As a strategic thinker, collaborative leader, and champion of ethical governance, she has consistently turned vision into tangible results that strengthen the fabric of Canadian society.

A Mission Bigger Than Mandates

Great leaders know that true impact is measured by the lives improved and the systems transformed. For Kelly Gillis, the mission has centered on Sustainable Development Goal 11: Sustainable Cities and Communities.

She has worked tirelessly to ensure that economic growth, environmental responsibility, and social inclusion go hand in hand. Whether expanding broadband to connect rural and remote communities, investing in public transit, or addressing housing affordability and homelessness, her leadership has focused on building inclusive prosperity that leaves no one behind.

Kelly recognized early that Canada’s future depends on resilient infrastructure, innovative policy, and cross-sector collaboration. That insight has guided her entire career.

Leadership at the Highest Levels

Kelly Gillis served as Deputy Minister of Housing, Infrastructure and Communities Canada from 2017 to 2024, where she led transformative investments in public transit, climate adaptation, affordable housing initiatives, and community development.

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Transcript
00:00Thank you to the Icons of Change for this award. I'm honoured and humbled by this recognition.
00:05It is inspiring to see the impacts the award recipients have made. Thank you for sharing our stories.
00:12Throughout my career and volunteer journey, I've had the privilege of working on a number of hard, complex issues that
00:18Canada and often the rest of the world is grappling with.
00:22Throughout this journey, one thing became very clear. No meaningful change happens alone or by one person.
00:31I've been very fortunate to work with amazing, dedicated, smart people who share a commitment to making a difference in
00:38the lives of others.
00:40I'm also a wife and a mother of three amazing young adults who have supported and encouraged me to pursue
00:48a very rewarding career.
00:49This recognition belongs as much to them as it does to me.
00:55Moments like this give us pause, time to reflect and think about what shaped us.
01:01I had the privilege of leading the Department of Housing, Infrastructure and Communities Canada for over seven years.
01:08And throughout that experience, what I realised is that communities matter. Place-based policy matters.
01:16The choices we make today have lasting effects and shape communities that we live in for decades to come.
01:24And that responsibility is one we all share.
01:28The quality of our communities influences almost every aspect of our lives, our health, our opportunities, our sense of belonging
01:36and our ability to thrive.
01:38This belief is reflected in the United Nations Sustainable Development Goal 11, Sustainable Cities and Communities, which calls on all
01:47of us to create communities that are inclusive, safe, resilient and sustainable.
01:54Strong communities do not happen by accident.
01:57They are intentionally built through leadership, collaboration, investment and a commitment to the people who call them home.
02:07As the Deputy Minister, my job was to oversee and provide advice on public policy and investments in areas that
02:14supported public infrastructure, housing and the reduction of homelessness in communities across Canada.
02:22Often people speak about the dollar value of projects, which is important because it provides opportunity.
02:29But the real value is the impact the investment has on the people who live in those communities.
02:35A small dollar value can make a big difference, such as providing safe drinking water, a recreation centre or access
02:44to public transit.
02:45Increasingly, as we make these investments, we must adapt our communities to a change in climate.
02:52Climate change is not a future challenge, but a present day reality.
02:56Across Canada and around the world, communities are facing more floods, wildfires, storms and extreme weather events.
03:04And all too often, these events disproportionately impact those most vulnerable.
03:10Over the past decade, sustainability and resilience have become central priorities globally.
03:16In 2022, Germany hosted the first ever dedicated meeting of G7 ministers of sustainable urban development.
03:24I had the honour of representing Canada at that summit, where it was recognized that we need global partnerships to
03:32focus on resilience, climate neutral planning and public welfare.
03:39These dialogues continued at G7 in Japan and Italy and are now built directly into the core priorities of the
03:47G7 across multiple tracks, given the importance and their interconnectedness.
03:52What these reinforced for me is that no single country, government or organisation can address these issues alone.
04:01Progress depends on collaboration and partnership.
04:05Some of the most impactful and meaningful outcomes I've witnessed is when we work hand in hand with diverse partners.
04:12Together, we're able to build more sustainable communities for today and for future generations.
04:19One such example involved collaborative efforts between governments, the private sector and academia in sharing research and practices leading to
04:28the development of codes and standards to make our infrastructure more resilient to extreme weather.
04:33This resulted in the Canadian Board on construction standards being overhauled in 2025 to make forward-looking climate data directly
04:43into structural regulations, shifting away from historical records.
04:47A gap I saw firsthand, though, is the limited capacity and expertise of our communities to understand and adapt to
04:54a changing environment and use of new technologies.
04:57This is, again, where partnerships and collaboration are needed.
05:02Through initiatives such as the Climate Ready Infrastructure Service led by the Canadian Urban Institute, municipalities can access free expert
05:10advice and practical support to help ensure the infrastructure decisions they make today will better prepare their communities for future
05:19climate realities.
05:21But resilience is about more than engineering.
05:24It's about people.
05:26The most successful projects are not those simply about technical requirements.
05:32They are the ones that improve lives.
05:35It's about creating communities where families can find affordable housing, where seniors can age with dignity, where young people can
05:42access opportunity, and where people feel connected and included.
05:46It's also about ensuring that we support those who face the greatest barriers.
05:52One issue that has become particularly important to me is mental health.
05:56Across Canadian communities, many people struggle with isolation, anxiety, addiction, homelessness, and mental illness.
06:04Unfortunately, this is not unique to Canada.
06:07Organizations such as the Ottawa branch of the Canadian Mental Health Association provide critical support to some of the most
06:14vulnerable members of my community.
06:17Every day they help individuals find stability, dignity, hope, and connection.
06:23Their work reminds us that building communities is not only about physical spaces, it's about ensuring that people feel supported,
06:31valued, and included.
06:33As I reflect on this award, a few concluding thoughts.
06:37Investments in our communities today need to be built for tomorrow.
06:42Collaboration and partnership are key to making progress.
06:46Not because we always agree, but because progress happens when people listen, learn, and work towards a common purpose.
06:53When people come together, they discover shared aspirations, shared challenges, and shared solutions.
07:00And that's where change begins.
07:02I remain convinced that our greatest strengths lie in one another.
07:06To the organizers of the Icons of Change International Award, thank you for this recognition.
07:11Thank you to our discussion.
07:12We appreciate your inclusion in the chat with us.
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