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In a Dec. 2025 Better Business Bureau Complaint a patient relates a story of how they have been blocked from being able to see their medical doctor with insurance until full payment for a "Huge Bill" is made to OrthoAlabama Spine & Sports for a 2025 procedure. The individual says they are limited income and can only budget small payments at a time. This has led to The Savages threatening to send the bill to collections. Attempts to contact the practice & negotiate a solution have not been successful as no one will speak to them.

Run down of issues with my Dr. Perry L. Savage Sr. / OrthoAlabama Spine & Sports (1801 Gadsden Hwy, Birmingham, AL - near Trussville) 9/14/2019 $300 (CASH) exam:

- Appointment at 3pm, I sat in the waiting room 2 hours until I saw him. Walked out of the place near 6pm.
-Waiting area does not offer patient customer privacy (or security). A crude half wall / Chinese screen curtain separates patients from the sign in area where 4+ patients at one time give their personal details. Customers can be heard giving personal health details (HIPAA) in the general waiting area adjacent to this section.
- I presented images of my own head (CT / MRI / X-RAY) (PRINTED OUT & ON DVD), clearly showing the issues (head trauma) which were not acknowledged by this 50 year professional, who graduated from The University Of Alabama School Of Medicine in 1968. I showed many of these images to Doctor Savage on the computer in the exam room and was told they were normal and showed no problems / injuries. I paid this man $300 for his experienced opinion.
-Savage told me & noted in my chart my images were too low of quality to make a determination on any injury being present. In new findings in 2026 (SEE VIDEO), an analysis of those same pictures not only spotted fractured bone (in the C1 atlas of my neck) but contradicted Savages claim, I was told: "THE IMAGE IS A HIGH-RESOLUTION BONE ALGORITHM SLICE, WHICH IS APPROPRIATE FOR EVALUATIING OSSEOUS (BONE) INTEGRITY". Savage also told me several inch diameter infection surrounding the injury in other MRI images were normal, containing no injury.
-Physician Assistant Ben Jeter P.A.-C. sat in during this exam. He entered the room and never introduced himself. Dr. Savage never introduced him to me as well (not professional).
-When Savage wasn't looking at my CT, X-Ray and MRI images on the exam room PC, Jeter thumbed through the images. I showed the doctor a few of the frames containing my 3 inch diameter basilar skull damage and was told no injury appeared there even as I sat struggling to hold my head up on my shoulders after waiting 2 hours to see him.
-In another video I talked about a 2023 civil court case in which Doctor Julian Patrick Druhan was sued (after a patient died) along with Birmingham Radiological Group (3 of their MD's previously failed to note injuries in CT, X-Ray & MRI). OrthoAlabama may have a partnership or special working relationship with them.
Transcript
00:00For all the details on what happened to me regarding my injury, we're pushing 100 hours plus of video now.
00:07YouTube channel, My Medical Nightmare.
00:09All right, new complaint posted to the Better Business Bureau website, and this is for OrthoAlabama Spine and Sports, dated
00:18December 19th, 2025.
00:22They write, I have been a patient of OrthoAlabama for two years.
00:27I have a procedure done back in March of 25 and had a similar procedure the previous year.
00:35However, the insurance company did not cover as much because the previous procedure was done at the hospital and they
00:44considered it in network.
00:45The recent procedure was done at OrthoAlabama.
00:50The insurance company left me with a huge bill and I have been paying every month without missing any payments.
00:56However, the large amount that was not covered has been difficult, but I've been budgeting small amounts every month, $25
01:06to $40.
01:08The issue with this situation is that the business management is threatening collections because of how long it is taking
01:16to pay off the balance,
01:18even though I am making payments every month in good faith according to what I can afford.
01:24The worst thing about this situation is the business management is withholding access to my doctor until the entire bill
01:34is paid in full.
01:36It is very unfortunate for anyone to have to suffer without having access to their physician because of the perverse
01:46greed by insurance companies and business management.
01:49I just want to be able to negotiate a reasonable payment schedule and gain access to receive the medical treatment
01:57that I need.
01:58I am unable to afford to start over with another doctor and create more debt, especially if I cannot find
02:06a suitable provider in my insurance network.
02:09My complaint can be summed up as this business has made it impossible to make any reasonable argument through good
02:18faith or written agreement.
02:20The upper management who make the policy and decisions are not willing to communicate with the customer patient.
02:27Their policies that withhold access to medical treatment from the doctor without full payment is immoral and erroneous considering that
02:37a written agreement or other agreement would be much better for the customer and seems like a better business practice.
02:44All right, so my issues with Dr. Perry L. Savage Sr. in Ortho, Alabama Spine and Sports.
02:52September 14, 2019 visit.
02:56$300 cash visit.
02:59Appointment at 3 p.m.
03:01I sat in the waiting room two hours until I saw him.
03:05Walked out of the place near 6 p.m.
03:08Their waiting area does not offer patient-customer privacy or security.
03:14A crude half-wall Chinese screen curtain separates patients from the sign-in area where four or more patients at
03:25one time give their personal details.
03:27Customers can be heard giving personal health information, which is a concern of HIPAA.
03:34In the general waiting area adjacent to this, in the visit with Savage, I presented images of my own head
03:43and neck,
03:44clearly showing the issues, which included several-inch diameter head trauma.
03:49Curiously not acknowledged by this 50-year surgeon and professional who graduated from the University of Alabama School of Medicine
03:59in 1968,
04:01probably has seen almost every type of injury that is humanly possible.
04:08So one thing Savage told me was that the medical imagery that I showed him to assess my injury was
04:16not good enough.
04:18He wrote this in my chart.
04:20You can see it here.
04:21He says I just showed him a few slides of CT copied on paper.
04:26This is not accurate.
04:28I had a DVD-ROM disc that Dr. Savage put into his computer in the examination room.
04:35We both looked through imagery.
04:39I pointed to the same area in these pictures where anomalies have been noted.
04:45And again, he told me with a straight face that those were not injuries.
04:50My pictures looked normal.
04:52And I'll show some new findings as of April 2026.
04:57Interestingly, the same CT scans that I shared with him that he said weren't good enough have been newly assessed
05:06to be a high-resolution bone algorithm slice appropriate for evaluating osseous bone integrity.
05:15I had a chance to put this imagery in front of some new experts and compare this new information to
05:24the few lines of text Savage wrote in my chart.
05:30All right.
05:30So the area we're looking at, an axial view of the cranial vertebral junction,
05:36specifically focusing on the base of the skull and the first cervical vertebrae, C1, the atlas.
05:42Primary findings.
05:44Within the highlighted red region, patient's left side image right, there's a significant disruption in the cortical continuity of the
05:53C1 lateral mass and posterior arch.
05:57This appearance may suggest a common unit fracture where the bone breaks into several fragments.
06:05The bone in this area appears irregular and displaced when compared to the contralateral side that's the patient's right.
06:14These findings could reflect an acute traumatic injury to the atlas, such as a Jefferson-type burst fracture or a
06:24complex lateral mass fracture.
06:26In continuing examination details comparison, when comparing the highlighted region to the opposite side of the image,
06:35the normal ring-like structure of the C1 vertebrae is lost.
06:39The contralateral patient's right side shows a more continuous and expected cortical outline.
06:46Anatomical deviation.
06:48The fragments in the red box appear to be shifted, which could indicate instability at the cranial vertebral junction.
06:57The findings are highly consistent with an acute fracture of the C1 vertebrae, atlas, on the patient's left side.
07:06Because injuries to the upper cervical spine carry a high risk of instability and potential neurological complications,
07:16this requires immediate evaluation by a neurosurgeon or orthopedic spine specialist,
07:24and usually necessitates stabilization, such as a cervical collar, until fully cleared.
07:31I mentioned in the other video where, after challenging the Birmingham Radiological Group, Ascension, and UAB doctors,
07:40I was retaliated against.
07:43In the future, healthcare providers that I went to, when they looked into my case,
07:49some protest was made from one of the earlier providers,
07:54and all of a sudden, I found doors were being closed to me in my quest for diagnosis and treatment
08:02of this injury,
08:02which I was repeatedly told did not exist.
08:07Two, Ortho Alabama and Dr. Perry Savage,
08:11they apparently had a working relationship or partnership with the Birmingham Radiological Group doctors,
08:19UAB, St. Vincent's, and Ascension.
08:22In the chart note where Savage claims he cannot explain my pain,
08:27but refers me on to their partners, University of Alabama, Birmingham, UAB.
08:32I did another video where Ortho Alabama and their doctor Malampati were the subject of a civil lawsuit
08:42in which Birmingham Radiological Group, Dr. Julian Patrick Druhan,
08:48was blamed for contributing to a patient's death days before that individual had some medical imagery done
08:58and was accused of not spotting deep vein thrombosis,
09:03which may have been a causative factor in that patient's death.
09:07Physician Assistant Ben Jeter, PAC, sat in during this exam.
09:13He entered the room and never introduced himself.
09:16Dr. Savage also never introduced him to me as well,
09:21and this is not professional.
09:24When Savage was not looking at my CT x-ray and MRI images,
09:28Jeter thumbed through my files.
09:31Mr. Jeter silently observed,
09:34When I left, this man told me someone in their office would call me about a UAB neurosurgery referral
09:44in a few days' time.
09:46Why was I referred to a neurologist if the doctor claimed I had no injury?
09:52This phone call never took place.
09:55After one week, I had to call Ortho Alabama myself
10:00and found the appointment had indeed been made.
10:04Again, I was not informed.
10:06And what's more, I was put on a three-month waiting list for the referral to UAB.
10:12Dr. Mina Lubos, I was called by UAB and told I would have to wait an additional month
10:20because they were moving to Gardendale.
10:23At this point, I told UAB to forget it, and I canceled.
10:27I tried to contact Ortho Alabama and Dr. Savage later.
10:32When I found out the true extent of my injuries,
10:36I told an office representative,
10:40I did not believe I received fair service for my money.
10:44I invited Dr. Savage to call me and discuss this.
10:48A telephone call was recorded.
10:49You can hear it in my videos.
10:52The Ortho Alabama receptionist played the usual out-of-office games,
10:57despite the fact I got a call from the office manager just a few minutes before.
11:03That call that I was promised then and there was not returned either.
11:08I was referred to Dr. Savage in Ortho Alabama
11:11from a previous visit at AFC American Family Care,
11:16for $175 cash located off of Parkway East near Roebuck.
11:23American Family Care would not back me up on getting this write-off of a medical exam corrected.
11:30I later learned AFC is corrupt and not a reputable practice,
11:35and anyone who takes business from them is immediately suspect.
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