00:00This review was commenced in September 2022.
00:05It covers maternity and neonatal care at NUH,
00:10mostly between 2012 and 2025,
00:14but with some cases going back to the merger of the Trust in 2006.
00:22More than 2,500 families came forward to share with my team what happened to them.
00:34Let that number sit with you for a moment.
00:392,500 families.
00:45Their experiences occurred over more than a decade.
00:51And yet the themes that run through those experiences,
00:56a failure to listen, a failure to investigate,
01:02a failure to learn, are hauntingly consistent.
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